With our unique after-sales service, if you contact us, we can arrange the delivery of a part for your E-Scooter.

Item will be dispatched within 3 working days, and delivery will take 5-7 working days. As Shipping fresh directly from our warehouse for your peace of mind fully-boxed, although we try to get the item to you within 5 working days.

items come with a charger and we provide one with each purchase, if you have your own please ensure the adapter has a minimum of 5-amp fuse for it to charge the battery.

There are lots of reasons why you may want to buy an E-scooter. One of the main reasons people buy an electric scooter is for fun also it’s a convenient and cost-effective way to travel and save fuel, we are also helping the environment by reducing emissions from fuel and gases.

The simple answer is no, currently in the UK riding electric scooters is legal on private land although rentals are also permitted in some parts of the UK in public. It Is illegal to ride on public footpaths and pavements in the UK.

Riding an electric scooter is as simple as riding a bike we do suggest wearing a helmet, as of any experience getting the hang of it is pretty straight forward.

We recommend keeping the box if any issues arise, we can accept the return.

Yes, you are covered by warranty please read our warranty and returns page by clicking here.

Yes, we provide finance by laybuy where there are various options to spread the cost across with no hassle.

United Kingdom, Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Hungary, Slovakia, Romania, Finland, Bulgaria, Croatia, Austria, Italy, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Greece, Germany, Luxembourg, Latvia, Slovenia, Including the US (Extra Freight will be charged in remote areas).

Please contact us to have the delivery cancelled, If the item has already been dispatched you may have to wait until the item has been returned.

Yes we are you can connect on the following platforms us and tag us #craazi

Electric Scooter IP Rating Table

IP Rating Riding Conditions
None Possibly some water resistance, but not guaranteed; not advisable for wet conditions
IPX4 Wet ground, mist/fog; light, infrequent rain
IPX5 Light, constant rain, puddles
IP34 Infrequent dusty, rocky roads; wet ground, mist/fog Light, infrequent rain
IP54 Occasional off-roading; wet ground, mist/fog Light, infrequent rain
IP55 Occasional off-roading; puddles, light, constant rain
IP65 All-terrain; puddles, light, constant rain
IP67 All-terrain; heavy, constant rain, some immersion